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Water Sector
The government focuses on Water resources management thought proper planning, developing, distributing and managing of water resources. It aims at optimizing the available natural water flows and is particularly required in the industrial and commercial sectors.
How to pay your bill
The CWA shall ensure that each customer receives his monthly water bill within the stipulated time, with proper indication of the due date, the amount charged and the amount of surcharge payable in case of late payment. The entire bill must be paid within 21 days of the date of receipt of the bill.
Tariffs and Charges
CWA Projects
Service Quality Indicators
The response time (Min and Max) given opposite each intervention gives an indication of the response time required to finalise an application/complaint/query etc. The response time is indicated in working days, unless otherwise stated.
Penalties and Offence
Any person who contravenes any subsidiary enactment made under the CWA Act shall commit an offence and shall, on conviction, be liable to a fine not exceeding Rs 50,000 for domestic customers and Rs 200,000 for Non-Domestic customers and to imprisonment not exceeding 2 years.
Water Tips